Refund policy

Return & Refund Policy
At REZONIX, customer satisfaction is our priority.
Returns 
Returns are accepted within 7 days of delivery.
Products must be unused, in their original packaging, and in resellable condition.
Items damaged due to misuse or normal wear and tear are not eligible for return.
Refunds
Once we receive and inspect your returned item, we'll notify you of the refund status.
If approved, the refund will be processed to your original payment method within 5–7 business days.
For Cash on Delivery (COD) orders, refunds will be sent to your bank account or UPI ID.
Non-Returnable Items
The following items cannot be returned:
Personal care and hygiene products
Customized or personalized products
Gift cards (if applicable)
Damaged or Wrong Product
If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with photos, and we'll help resolve the issue as quickly as possible.